What's Happening

What’s Happening


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The BC Consulting team is always busy bringing ideas and marketing know how to the industry. Here’s where you’ll find us next. Now, how about we come and chat with your people? Contact us today.


 Articles, White Papers, and Podcasts

When Bryn has something to say, the industry listens.
Click the following for a full version of each article and white paper.

Is Your Credit Union Annoying To Do Business With? 

— October 2019 

Journey Mapping Best Practices 

— September 2019, CUNA Member Login required

The First Step In Journey Mapping 

— September 2019

Look Through The Members’ Eyes

— September 2019

Looking for Loans? There’s Opportunity in Every Generation

— July 2019

Think Beyond Pink: Develop a Strategy For Marketing to Women

— July 2019

Aligning Organizational Values and Strategies

— June 2019, CUES Member Login Required

Want to grow? Focus on member engagement

— April 2019

Whether running or strategy, the mantra is just do it!

— January 2019

The power of PR: Make public relations a strategy in 2019 

 November 2018

CUES 55: The Strategic Gut Check, an Interview with Bryn Conway
In this episode, we will discuss strategic planning, the importance of the core elements of strategy, and staying true to them. Click here or on the link above. 

How to Provide a Consistent Member Experience to Drive Growth

— September 2018

Got promoted? Ready your C-legs

— July 2018

Is a ‘set it and forget it’ mentality killing your member experience?

— April 2018

Get everyone on the same page with a marketing strategy session

— January 2018

Plan with purpose: Employ the strategic gut check

— October 2017

Look Up and Out

— October 2017

The Power of PR
— July 2017

Generating Loans Across the Generations
— February 2017

The Do’s and Don’ts of Post Fraud Communications
— September 2016

Member Onboarding: Be More than a Good First Date
— June 2016

Getting Your C-Legs: Leadership at the Strategic Level
— January 2016

Integrated Branding: The Devils in the Details
— November 2015

Mastering the Metrics: Measure Your Members’ Engagement
— July 2015

Achieving Wedded Bliss: How to Make Members Happy After a Merger
— April 2015

Planning a Credit Union Wedding: How to Communicate a Merger to Members
— March 2015

The Chemistry of Retail Delivery: Experiment Yields Bottom Line Results
— March 2014

Mastering Metrics. Measure What Matters in Marketing and Business Development White Paper
— November 2013, CUNA Council Login Required

Designing An Integrated Brand Approach White Paper
— May 2013, CUNA Council Login Required